Frequently Asked Questions
Everything you need to know about shopping with NZAutomotive
How long does shipping take within New Zealand?
Standard shipping typically takes 2-4 business days for North Island deliveries and 3-5 business days for the South Island. Rural addresses may require an additional 2 days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, undergarments and earrings cannot be returned.
Do you offer international shipping?
Currently, NZAutomotive Online Store ships exclusively within New Zealand and to Australia. We hope to expand to more international destinations in the near future.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link and number so you can monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free installment options including Afterpay and Laybuy.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different brands and cuts.